Wholesale Distributors of
Professional Audio, Lighting, Hardware and Effects Equipment

01458 833186

about promo

Support

Our service engineers are available in house to repair and service equipment, providing an efficient turn-around where speed is of the essence.

Our People

Our sales team have years of combined industry experience so you can be assured that you're dealing with a knowledgeable and experienced person whenever you call or email.

Support

Contact our Service and Spares department by email at: andy@batmink.co.uk

01458 833186

Downloads

Trade catalogue

Our latest additions and fantastic products coming your way in the next year.

DOWNLOAD

Hire catalogue

Our latest additions and fantastic products coming your way in the next year.

DOWNLOAD

Open trade account

DOWNLOAD

Return Requests

PLEASE CONTACT US WITH DETAILS OF THE PRODUCT(S) YOU WISH TO RETURN

TEL: 01458 833186 or EMAIL: returns@batmink.co.uk

Your request will then be processed, and an R.A. number issued if appropriate.

Please do not return goods without an R.A. number - these will not be processed.



IMPORTANT NOTES

Please ensure all returns are carefully packaged, preferably in the original carton as supplied, and are clearly labelled with the Batmink R.A. number. Returns that do not include an R.A. number will not be processed. Batmink cannot accept responsibility for units received damaged due to poor packaging. Due to time and materials involved, Batmink reserve the right to charge if, in our opinion, goods require repackaging prior to return to customer.

All faults specified should be demonstrable. If a product is returned and no fault can be found, Batmink reserve the right to impose an administration charge of £15 plus return carriage.

Any faulty item returned for credit must be in supplied condition, original packaging and with all accessories included otherwise an appropriate charge will be made.

For any item ordered incorrectly and subsequently returned for credit, a re-stocking charge will apply

Please refer to our full Terms and Conditions, available for download with our trade application form in the above.